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24 HOUR DELIVERY AVAILABLE
24 HOUR DELIVERY AVAILABLE

Privacy policy

Comsx do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

This policy covers all users who register to use the Comsx website. It is not necessary to register in order to gain access to the searching facilities of the site, but we may restrict access to certain areas. We are committed to protecting your privacy when you are using our online services.

During our registration process, we ask for personal information which both identifies you and enables us to communicate with you. We also invite you to tell us your interests so that we can make our communications relevant and interesting for you.

To help us prevent fraud, please be aware that we may make searches about you at credit reference agencies for the purpose of verifying your identity. We will use the information you provide only for the following purposes: 

  • To send updates regarding the status of your orders 
  • To send you newsletters and details of offers and promotions in which we believe you will be interested
  • To improve the content, design and layout of the Comsx website and to facilitate knowledge management
  • To understand the interests and buying behaviour of our registered users
  • To perform other such general marketing and promotional activities focused on our products and services.

We may also register you for our other services which we feel may be useful or of interest to you.

a) Making an agreement to purchase our goods


The market in the goods is such that the specification, description and price of individual goods can change 

The invitation to you to order goods from us is not an offer by us to sell to you goods of the specification and description at the price indicated.

Your order is an offer to us to buy the goods of the specification and description at the price indicated.

Wherever possible we will accept your order to buy the goods of the specification and description at the price indicated by e-mail and in which case there will be a concluded agreement between you and us.

Wherever it is not possible to accept your order to buy the goods of the specification and description at the price indicated we will advise you by e-mail and offer to sell you the goods of the specification and description at the price stated in the e-mail and will state the period for which the offer or the price remains valid.

You may accept our offer by e-mail within the period stated and in which case there will be a concluded agreement between us.


b) Delivery of the goods 

The price of the goods does not include delivery by us to you

The costs of carriage and any insurance which you direct us to incur shall be reimbursed by you and shall be due on the date for payment of the price.

The goods shall be delivered by us to your address and the risk in the goods shall pass to you upon such delivery taking place.

You should note that our carrier requires immediate notice to be given of any loss or damage to goods and you should inspect the goods upon receipt and report any loss or damage to the carrier immediately.

Insofar as you report any damage to goods to us within 48 hours of delivery we will refund the price and carriage or replace the goods at no cost to you.

In respect of any damage to goods reported to us after 48 hours of delivery we shall require proof from you that the goods were damaged before receipt by you. 

Payment and Price


We shall not be bound to deliver the goods until you have paid for them. Payment shall be due when the agreement is made between us. Time for payment shall be of the essence. The price due from you is the price indicated as inclusive of value added tax.